Lost password My Hologenetic ProfileMy Purchased CoursesMy Purchased Audios My Account Lost your password? Lost your password? Please enter your username or email address. You will receive a link to create a new password via email.If you do not see an automated email from Gene Keys in your inbox, check your spam/junk folder or Promotions tab in Gmail to receive your password reset link. You may want to whitelist the email address for Gene Keys, in order to receive all of your purchase notifications, feature updates, and additional notifications from genekeys.com regarding your account. Username or email Reset password Any audio purchased from the shop now includes the unlimited stream/download option enabled.