Instruction Videos

FAQs

I'd like to know if someone made a purchase using my affiliate link, or who made a purchase appearing in my Referrals.

Due to privacy laws we must follow, we cannot reveal the names of customers making purchases to Affiliates. However, if you are inquiring about a particular customer and provide the name in your inquiry, we can check on purchases and determine whether a referral was made or not.

There was a place in the store checkout where an affiliate could be selected for a referral. It's not there anymore.

We have so many Affiliates now that it is no longer practical to offer that option any more; customers reported being confused on how to use it. Now the only way Affiliates can earn referrals is to have their customers use your link with your ID number.

I have unpaid referrals, when will those be paid?

We do a payout of earned referrals at the beginning of each calendar month, usually the first weekday of the month, and total referrals of $10 or more are paid by PayPal. If your total referral is less than $10 (typically from audio sales), the referrals will roll over until your total reaches $10 or more before being paid.