Try the new Gene Keys App

Redeem your Coupon

Reference

Redeem your Coupon

  1. Download the App from your preferred App Store
  2. Click the banner to “Unlock your full potential” or visit the Subscriptions tab
  3. Redeem your coupona nd complete the App Store Checkout Process
  4. You can cancel anytime during your trial period before renewal

Help share the magic - leave an App Store review

Leaving us a five-star review helps the world see how powerful the Gene Keys can be.

Not satisfied enough to give us five stars? As a friend of the Gene Keys, we would appreciate if you gave any critical feedback directly to our team instead of leaving a negative review.

This is the best way for us to collate the bugs, the requests, the concerns and find the right way to help serve the whole system.

Cancel anytime! No commitment

You can cancel your subscription during the free trial period to try it out without commitment!

Updates & FAQ

All app subscription sales are final.

Because the app stores are separate from our genekeys.com shop, we cannot refund you for subscriptions.

You can cancel or rejoin at any time.

You won’t lose anything when you cancel. Take a pause and come back when you are ready to use the premium features.

Use the same email as your genekeys.com login.

This is a recommendation, but not a requirement. There will be an option to connect two accounts in the future.

The app and the website don’t connect yet.

App-only content will not be on the website, and purchased courses are not yet on the app.

Stay tuned. The new Living Library is coming.

In the coming weeks, we will introduce a new Living Library, including more resources added each month.

Yes!

1. Redeem the coupon (with annual plan).

2. Cancel the subscription and enjoy your first free month.

3. Then start the monthly or quarterly plan when you are ready

To redeem the coupon, you will be signing up for the annual plan, but you can cancel anytime during the first month if you do not want to stay subscribed.

You will still be able to use your full free month!

You can then re-subscribe at any time under the monthly plan. 

Unfortunately, due to the store policy for the App Store, we have had to limit our coupons to ONLY work for the annual plan.

However, you can always redeem the coupon and then cancel before the annual plan renews. Effectively, giving you the first month free, and then you can renew with your preferred plan at any time.

Check your inbox for an email from [email protected] or [email protected]

It might have gone to your Spam Folder, Junk Folder or Promotions Tab. 

Whitelist our email to your primary inbox so you don’t miss any updates.

If you did not receive an email, contact our support team.

If you received a coupon, and it is no longer valid, please contact our support team, and we will help you.

While we always strive to make our products available worldwide, there are some limitations due to country sanctions and legal parameters from the App Store. Please let us know if you are unable to join in your country, and we will do our best to expand our reach in the future. 

You can cancel and renew your Gene Keys app subscription at anytime.

We’ve created instructions here for both Apple & Android devices.

Please note that Apple & Android may update their services. Please search for documentation on your specific device if you need additional support.

Give us feedback / request a feature

Contact Us - App Support

Question not answered above? Send us a message directly!

[APP] User Support Form

Tell us what happened.

Helpful details include:

  • What were you trying to do?
  • What happened instead?
  • If you saw an error message, what did it say?
  • Have you already tried anything to fix it?

For technical issues please consider the following:

  • Take a screenshot or screen recording of the error message or issue you are having and attach that file to this message before you submit the form. 
  • If you have (or think you might have) multiple accounts, email addresses, or names please provide them in your message.

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