When we shared the app’s price, we named it in US dollars. Since then, we’ve learned how much the app stores reshape that number from region to region. If what you saw at checkout didn’t match what you expected, we understand why that felt jarring, and we’re sorry for the confusion.

Here’s where the difference comes from:

On the App Store (Apple): We set the app’s annual subscription at $129.99 USD. From there, Apple automatically equalizes that price across all territories — it’s not a live currency conversion, and not a bug. US pricing excludes sales tax, while pricing in many other regions includes local VAT (often around 19–20%), which accounts for most of the difference you’re seeing. Apple also only offers fixed price tiers and rounds to the nearest one, which is why sometimes the number doesn’t land on a clean conversion.

On Google Play: Google Play converts our base price into your local currency automatically, and may include local tax depending on your country. Since many currencies also use the “$” symbol, the number you see may look unfamiliar even though it’s the same subscription — check what currency is listed next to the price to confirm.

The app uses the 12-hour clock: an hour from 1 to 12, then AM or PM. If your birth time is written in 24-hour format, convert it before entering it.

• Just after midnight: 00:46 becomes 12:46 AM
• Just after noon: 12:46 stays 12:46 PM
• Afternoon and evening: subtract 12 and choose PM, so 15:20 becomes 3:20 PM

Adding someone without an account, using just their birth details, isn’t available in the app yet. It’s a valuable feature, and it’s on our roadmap.

Right now, the app and the website run as two separate systems, and bringing them fully together is part of what makes this possible down the road. Rather than hold Codes of Chemistry back until that work is complete, we chose to release it now in its current form, so you could start using it early. For the complete roadmap, visit the First Wave page.

How it works now

Codes of Chemistry works through invitation. Invite a friend using their email or a special link, and once they’ve joined, you’ll both see your Chemistry together. Every account gets one free Chemistry Token, with unlimited profiles for subscribers.

How to add a friend

If you aren’t sure how, or you’ve tried and it isn’t working, here are the exact steps:

1. Open Chemistry. At the top you’ll see a search bar, a filter menu, and a plus sign. Tap the plus sign.
2. Choose how to invite:
   • With a link (easiest): each link works only once, so create a new link for every person you invite.
   • By email: type the email address of their Gene Keys app account and tap Add. This may or may not be the same as their genekeys.com email, so check with them first. They’ll appear in your added list with an X beside their name. Add as many people as you like this way.
3. When everyone is added, tap Invite at the bottom.
4. A confirmation will show that your invitations were successfully sent. Tap OK.
5. You’ll land on your pending screen, which shows requests to connect and the people you’ve invited.
6. Your friend receives a push notification with your request. Once they approve it, you’re connected.

A few things that commonly get in the way:

• Tapping Add only places someone in your list. The invitation goes out when you tap Invite.
• The email needs to match their Gene Keys app account.
• A link that’s already been used will tell the next person it’s been used. Each person needs their own link.

If it still isn’t working, send us screenshots of each step, in the order you took them. That shows us exactly where things stop, so we can help.

The app and the website are still two separate systems right now, so products and courses purchased through genekeys.com don’t yet appear inside the app.

Account linking is planned for a later phase of the roadmap, so your website purchases will eventually follow you into the app, as long as you use the same email address for both accounts. In the meantime, your products and courses remain fully accessible the way you originally purchased them.

If you spot a sentence that cuts off partway, stray code, or asterisks around words that should appear in bold, we appreciate you sending it in, screenshots and all.

The most helpful detail you can include is exactly where in the app you found it. Is it in your profile or your journey? If it’s in your journey, which sequence? Letting us know what you tapped to reach that screen helps us find the content and fix it.

We have a lot of wonderful sleuths in our community, so there’s a backlog of these reports. Each one is submitted for resolution as we receive it. If you don’t hear back from us, it’s because we’re working through them. Please know we’re on it, and keep sending them in as you find them.

1. Open the menu and tap Account settings.
2. Tap “Change your birth information.”
3. In Birth city, clear the field, retype the birth city, then tap the city in the dropdown.
4. Check that the birth date is correct.
5. Check that the time of birth is correct.
6. Tap Save.

Birth information can be changed whenever needed. If you don’t know your exact birth time yet, you can update it later, for example once a birth certificate is available.

When you save, the app creates your Gene Keys profile again using the new details. This also resets all data and progress connected to your profile, including journey progress.

These same steps are also how you regenerate your profile, if you ever need to.