What are Cookies & Cache?
As you use the internet, web browsers collect data about your preferences, searches, and internet history. To keep your browser running optimally, it’s a good idea to clear your cache and cookies periodically. Both cache and cookies are designed to improve website performance and user experience through storing data on your devices. However, there are differences between the two:
- Cookies are used to store information to track different characteristics related to the user, while the cache is used to make web pages load faster.
- Cookies store information such as user preferences, while cache retains resource files such as audio, video, or flash files.
- Cookies usually expire after some time, but cache remains in the user’s device until manually removed.
Impact of clearing your cookies and cache
- You may be logged out of your Gene Keys account. When logging back in be sure to click Remember Me checkbox, to avoid needing to login often
- You will lose which Affiliate you are linked to for referral sales. If you want to give a commission of sales on your purchase to a particular Guide or Network Partner, be sure to click their affiliate link AGAIN after clearing your cookies and cache.
- Some web pages will need to load images again, so the first time you visit a page on genekeys.com it will take a little longer to reload
- Though we are here to help, we cannot guarantee customer support to all web browsers, devices, and third party apps outside of genekeys.com
How to clear cache and cookies
How to delete history on Google Chrome:
- Click the Tools menu (i.e., three dotted lines in the upper-right corner).
- Select History.
- Select Clear Browsing Data from the left-hand side. Set the Time Range set to All Time. Check-mark Cookies and other site data and Cached images and files and select Clear Data.
- If you are on a Windows computer, close and reopen Chrome to save your changes. If you are on an Apple computer, go to the Chrome menu on the top menu bar and select Quit for the changes to take effect.
How to clear history on Google Chrome for iOS:
- Open Google Chrome on your iOS device.
- Click on the menu toolbar in the bottom right corner
- Select Settings.
- Select Privacy.
- Select Cookies, Site Data, and Cached Images and Files. At the top, set the Time Range set to All Time.
- Click Clear Browsing Data at the bottom of the screen.
Confirm by clicking Clear Browsing Data again.
How to delete history on Firefox:
- Click on the Tools bar.
- Click on Options (On Mac, it is labeled Preferences).
- On the menu to the left, select Privacy & Security.
- Under the Cookies and Site Data option, click the Clear Data button.
- Select only the two options and hit clear now.
If you are on a Windows computer, close and reopen Firefox to save your changes. If you are on an Apple computer, go to the Firefox menu on the top menu bar and select Quit for the changes to take effect.
How to clear history on Safari for macOS:
- Click on Safari on the top menu bar.
- Click Preferences.
- Click the Privacy tab.
- Click Manage Website Data.
- Click Remove All.
- Click Remove Now.
- Go to the Safari menu on the top menu bar.
Select Quit to close Safari and save your changes.
How to delete history on Safari for iOS – how to delete cookies on iPhone:
- Go to the Settings app on your device.
- Scroll down to the Safari menu.
- Scroll down and select Clear History and Website Data.
- You will see a pop-up asking if you want to clear the History and Data. Select Clear History and Data.
The button for Clear History and Website Data will turn gray when the cache and cookies have been successfully cleared.
How to clear history on Microsoft Edge for Windows 10:
- Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu
- Click Privacy, search, and services on the left-side menu.
- Under the section Clear browsing data, click Choose what to clear.
- Select Cookies and other site data and Cached images and files.
- Click Clear Now.
- Close Microsoft Edge for your changes to take effect.
