Fix strange <html> formatting in forum posts

Occasionally, you may see strange unknown symbols or <html> code appear in your posts such as <font style = inherit>, etc. We are currently investigating a more efficient way to stop this from happening.

In the meantime, there are two ways to fix this issue…

  1. If you copied and paste the information into a TXT document, you can “remove the formatting”. Then copy the plain text and paste back into the forum.
  2. When pasting you can Right+Click or CMD+Click and select “Paste without formatting” or “Paste and match style” option from your web browser

If this does not work, you may contact support@genekeys.com directly and one of our admins will review the issue and fix it manually from the backend. We apologize for the inconvenience.