- Click here to refresh your subscriptions – https://genekeys.com/resubscribe/
- Click here to change your email preferences for messages and forum notifications. https://genekeys.com/docs/disable-change-email-notifications-preferences-for-connection-requests-messages-etc/
- Double check your Account Email is correct – https://genekeys.com/members/me/settings/
- Check your Spam / Junk folder, or the “Promotions tab” for Gmail users.
- If you find an email from Gene Keys in either of these folders, be sure to whitelist our email address. Simply click “this is not junk/spam” in your email client, or drag the email over to your Primary inbox within Gmail.
- Learn how to whitelist Gene Keys emails here
If you still do not find the email, please contact support@genekeys.com with your preferred email for notifications. Please indicate which virtual retreat or any other type of email notifications you are not receiving.