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General Refund Policy

We understand these teachings may not be for everyone. If you are dissatisfied with your purchase of one of our online digital courses or the purchase of a place on one of our virtual retreats, you can cancel your purchase and request a refund within the following windows.

  • For current online digital courses – up to 30 days from the date of your purchase
  • For online retreats – 30 days from the start of the retreat
  • For pre-sale products – 30 days from the day you get access to the official content (ie – the public launch date)

We may offer you the option of either a refund or a coupon to redeem in our web shop at a later date.

If you wish to request a refund, please contact us at support@genekeys.com.  

For more information on our policy for IN-PERSON events please visit this link – https://genekeys.com/docs/refund-cancellation-policy-for-in-person-events/